Privacy Policy

At Ski Hire NZ, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our ski and snowboard hire services.

1. Information We Collect

You can browse most areas of our website without providing personal information. However, to book ski or snowboard hire, use customer support features, or communicate with us, we may need to collect certain personal details.

This may include:

• First and last name
• Address
• Date of birth
• Email address and phone number
• Payment details (credit card information is required for online bookings only)
• Other information needed to provide safe and accurate equipment hire

We only collect information that is necessary to deliver our services.

2. How We Protect Your Information

The security of your personal information is very important to us. Ski Hire NZ uses appropriate administrative, technical, and physical safeguards to protect your data from loss, misuse, unauthorised access, or disclosure.

Our website uses SSL encryption, ensuring that personal and payment information is securely transmitted online.

3. How We Use Your Information

We use your information to:

• Process ski and snowboard hire bookings
• Set up equipment safely and correctly
• Communicate with you about your booking or enquiries
• Provide customer support
• Improve our website and services

We do not sell or misuse your personal information.

4. Non-Personal Information

When you visit our website, we may automatically collect non-personal information such as:

• Browser type and version
• Operating system
• Pages visited on our website
• Date and time of visits
• Referring website

This information is used internally to analyse website traffic, understand user behaviour, and improve your experience.

5. Sharing Your Personal Information

We may share limited personal information with trusted third-party service providers who assist us in operating our business, such as:

• Customer support services
• Website and marketing service providers

These providers are only given the information they need to perform their services and are required to keep your information confidential.

6. Links to Other Websites

Our website may contain links to external websites for your convenience. These websites operate independently from Ski Hire NZ and may have their own privacy policies. We are not responsible for the content or privacy practices of external websites and recommend reviewing their policies before providing personal information.

7. Changes to This Privacy Policy

Ski Hire NZ may update this Privacy Policy from time to time. Any changes will be published on this page. Continued use of our website and services means you accept the updated policy.

If you do not agree with this Privacy Policy, please do not use our website.

8. Access to Your Personal Information

You have the right to request access to the personal information we hold about you, subject to legal requirements. Requests may need to be made in writing for security purposes. In some cases, a reasonable administration fee may apply.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@skihirenz.com

We welcome your feedback and are happy to assist.