Frequently Asked Questions
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Store Hours & Returns
We are open 7 days a week from 7:30am to 7:30pm.
No worries. You can return your gear the next morning before 10am at no extra charge.
Yes, we are open daily throughout the ski season, including most public holidays.
Location & Parking
We are located at 1092 Frankton Road, just 1.1 km from Queenstown Airport, next to the BP in Frankton.
Yes, we are the closest ski hire shop to Queenstown Airport.
Yes, we offer free off-street parking at the Terrace Junction complex.
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Ski & Snowboard Rentals
We offer a wide range of standard and premium skis and snowboards for all skill levels.
Yes, we have high-quality premium equipment for intermediate and advanced riders.
Absolutely. Our team helps beginners choose the right equipment for safety and comfort.
Yes, we offer flexible multi-day ski and snowboard hire options.
Kids, Families & Groups
Yes, we provide kids’ ski and snowboard equipment with proper fitting for safety.
Yes, we offer group and school discounts. Please contact us for custom pricing.
Pick-Up, Fitting & Swaps
Yes. From 3:00pm the day before your hire starts, experienced skiers can get fitted early.
Fitting usually takes 10–15 minutes per person.
Yes, you can swap equipment during your rental if needed.
Equipment Care & Servicing
Yes. We partner with Snowboard Workshop Queenstown for tuning and repairs.
Our gear is hot waxed, edged, and checked after every return.
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Accessories & Helmets
Yes, helmets are available for hire and recommended for all ages.
Yes, we sell socks, gloves, goggles, helmets, beanies, balaclavas, and more.
Snow Chains & Travel
Yes, we offer snow chains for hire. Please bring a photo of your tyre to get the correct size.
We are ideally located for The Remarkables Ski Field and nearby Queenstown ski areas.